For Exchanges:
Item(s) can only be exchanged for a different size in the exact same model, colour and specifications. Exchange for a different item is not accepted. In the event if the size is not available, a refund will be issued to you.
For Refunds:
Item(s) will be checked and inspected upon arrival at our warehouse. We will process the refund if the item(s) is eligible. We will also notify you of the approval or rejection of your refund. The refund can  only be returned to the original method of payment. A refund may take some time depending on the payment method, please allow a few days for the refund to be reflected in your account.